Curated

(5/5)

HR & IT Helpdesk Chatbot with Audio Transcription

1. Download & Extract Internal Policy Documents [Read more about the HTTP Request Tool](https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.httprequest) Begin by importing the PDF documents that contain your internal policies and FAQs—these will become the knowledge base for your Internal Helpdesk Assistant. For example, you can store a company handbook or IT/HR policy PDFs on a shared drive or cloud storage and reference a direct download link here. In this demonstration, we'll u

Integrations Used (11)

HTTP Request

pgvector

Embeddingsopenai

Documentdefaultdataloader

Textsplitterrecursivecharactertextsplitter

Workflow Structure (21 nodes)

100%

Manual Trigger

When clicking ‘Test workflow’

Http Request

HTTP Request

Extract From File

Extract from File

Langchain.embeddings Open Ai

Embeddings OpenAI

Langchain.vector Store PGVector

Create HR Policies

Langchain.document Default Data Loader

Default Data Loader

Telegram Trigger

Switch

Verify Message Type

Telegram1

Set

Edit Fields

Langchain.open Ai

OpenAI

Langchain.agent

AI Agent

Langchain.text Splitter Recursive Character Text Splitter

Recursive Character Text Splitter

Unsupported Message Type

Langchain.lm Chat Open Ai

OpenAI Chat Model

Langchain.memory Postgres Chat

Postgres Chat Memory

Langchain.vector Store PGVector

Postgres PGVector Store

Langchain.embeddings Open Ai

Embeddings OpenAI1

Langchain.tool Vector Store

Answer questions with a vector store

Langchain.lm Chat Open Ai

OpenAI Chat Model1

Node Types:

trigger

http

default

logic

action

transform

Requires credentials

Prerequisites

Required Credentials (3)

OpenAI

Used by: Embeddings OpenAI, OpenAI +3 more

Docs

Postgres

Used by: Create HR Policies, Postgres Chat Memory +1 more

Docs

Used by: Telegram Trigger, Telegram1 +2 more

Docs

Multiple services required

This workflow needs 3 different credentials. Make sure you have accounts for all services before importing.

Complexity

Advanced

Expert level. Custom code, complex logic, many integrations.

Setup time: ~50 min

Score: 65/100

Conditional Logic

5 Integrations

When to Use This Workflow

Real-time Response

React instantly when events happen - new orders, form submissions, or API calls.

Zero delay between trigger and action for time-sensitive workflows.

Time Savings

Replace repetitive manual tasks with reliable automation.

Reclaim hours every week for higher-value work.

Error Reduction

Eliminate human error from routine processes with consistent automation.

Improve accuracy and reliability across your workflows.

workflow.json

{
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  "meta": {
    "instanceId": "1fedaf0aa3a5d200ffa1bbc98554b56cac895dd5d001907cb6f1c7a3c0a78215",
    "templateCredsSetupCompleted": true
  },
  "name": "HR & IT Helpdesk Chatbot with Audio Transcription",
  "tags": [],
  "nodes": [
    {
      "id": "c6cb921e-97ac-48f6-9d79-133993dd6ef7",
      "name": "Sticky Note",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -300,
        -280
      ],
      "parameters": {
        "color": 7,
        "width": 780,
...