Set Workflow

Automated workflow: Set Workflow. This workflow integrates 14 different services: webhook, stickyNote, httpRequest, switch, respondToWebhook. It contains 43 nodes and follows best practices for error handling and security.

Workflow Structure (21 nodes)
100%
Webhook
Webhook
Set
Parse Webhook
Switch
Route Message
Respond To Webhook
Respond to Slack Webhook
Http Request
ServiceNow Modal
Sort
Sort by Most Recent
Limit
Retain First 5 Incidents
Split In Batches
Loop Over Items
Summarize
Concatenate Incident Details
Set
Format Incident Details
Set
Format Slack Message
If
Was a Channel Selected?
Slack
DM - Send Matching Incidents
Slack
Channel - Send Matching Incidents
Respond To Webhook
Close Modal Popup
Respond To Webhook
Send 200
Service Now
ServiceNow
If
Were Incidents Found?
If
No Matches - Was a Channel Selected?
Slack
Channel - Notify User no Incidents Matched
Slack
DM - Notify User no Incidents Matched
Node Types:
transform
trigger
logic
http
default
action
Requires credentials

Prerequisites

Required Credentials (2)

Service Now Basic

Used by: ServiceNow

Docs

Slack

Used by: ServiceNow Modal, Channel - Notify User no Incidents Matched +3 more

Docs

Complexity

Advanced

Expert level. Custom code, complex logic, many integrations.

Setup time: ~45 min
Score: 70/100
Conditional Logic
Loops
8 Integrations

When to Use This Workflow

Team Notifications

Send automated alerts and updates to your team chat when important events occur.

Never miss critical updates - your team stays informed in real-time.

Real-time Response

React instantly when events happen - new orders, form submissions, or API calls.

Zero delay between trigger and action for time-sensitive workflows.

Error Reduction

Eliminate human error from routine processes with consistent automation.

Improve accuracy and reliability across your workflows.

workflow.json
{
  "meta": {
    "instanceId": "workflow-21ae810c",
    "versionId": "1.0.0",
    "createdAt": "2025-09-29T07:07:47.506752",
    "updatedAt": "2025-09-29T07:07:47.506770",
    "owner": "n8n-user",
    "license": "MIT",
    "category": "automation",
    "status": "active",
    "priority": "high",
    "environment": "production"
  },
  "nodes": [
    {
      "id": "a9a92b8a-05cf-4d9e-ae01-be3b17346893",
      "name": "Parse Webhook",
      "type": "n8n-nodes-base.set",
      "position": [
        -560,
...

Workflow Details

Nodes
29
Trigger
Webhook
Source
community
Added
Sep 29, 2025

Need Help?

Check out the official n8n documentation for detailed guides.

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