Curated

(5/5)

Contact Form Text Classifier for eCommerce

Important notes This very simple workflow is ideal for eCommerce businesses or customer support teams looking to automate and streamline the handling of contact form submissions. - It is possible to hook any external form such as CF7 for Wordpress through a webhook - It is possible to send the email through other providers by replacing them with the relative nodes (Gmail, Outlook....) - It is possible to change the collection database with other tools

Integrations Used (5)

Workflow Structure (13 nodes)

100%

Email Send

Prod. Dep.

Email Send

Quote Dep.

Google Sheets

Quote DB

Google Sheets

Prod DB

Form Trigger

On form submission

Langchain.lm Chat Open Ai

OpenAI

Langchain.text Classifier

Text Classifier

Email Send

Gen. Dep.

Email Send

Order Dep.

Email Send

Other Dep.

Google Sheets

General DB

Google Sheets

Order DB

Google Sheets

Other DB

Node Types:

trigger

logic

default

action

Requires credentials

Prerequisites

Required Credentials (3)

Google Sheets

Used by: Quote DB, Prod DB +3 more

Docs

OpenAI

Used by: OpenAI

Docs

Smtp

Used by: Prod. Dep., Quote Dep. +3 more

Docs

Multiple services required

This workflow needs 3 different credentials. Make sure you have accounts for all services before importing.

Complexity

Complex

Advanced features used. Requires n8n experience.

Setup time: ~40 min

Score: 53/100

Conditional Logic

When to Use This Workflow

Streamline Team Communication

Automatically route notifications and updates to the right channels and people.

Reduce information overload while keeping everyone informed.

Automated Reporting

Automatically collect and organize data into spreadsheets for analysis.

Spend less time on data entry and more time on insights.

Email Automation

Automate email responses, forwarding, or organization based on rules.

Handle routine email tasks automatically and focus on what matters.

workflow.json

{
  "id": "LGpVLWPpNZSt9ISM",
  "meta": {
    "instanceId": "a4bfc93e975ca233ac45ed7c9227d84cf5a2329310525917adaf3312e10d5462",
    "templateCredsSetupCompleted": true
  },
  "name": "Contact Form Text Classifier for eCommerce",
  "tags": [],
  "nodes": [
    {
      "id": "13175d48-c3a6-4ca6-afed-b70f40289f38",
      "name": "On form submission",
      "type": "n8n-nodes-base.formTrigger",
      "position": [
        -480,
        -320
      ],
      "webhookId": "8e10c8ca-895c-4274-ba95-0d646b8bda4e",
      "parameters": {
        "options": {},
...