(5/5)

If Workflow

Automated workflow: If Workflow. This workflow processes data and performs automated tasks.

Integrations Used (3)

Jira

Zendesk

Webhook

Workflow Structure (7 nodes)

100%

Webhook

On new Zendesk ticket

Zendesk

Get ticket

Function

Determine

If Node

Jira

Create comment to existing issue

Jira

Create issue

Zendesk

Update ticket

Node Types:

logic

default

code

trigger

Requires credentials

Prerequisites

Required Credentials (2)

Jira Software Cloud

Used by: Create issue, Create comment to existing issue

Docs

Zendesk

Used by: Update ticket, Get ticket

Docs

Complexity

Complex

Advanced features used. Requires n8n experience.

Setup time: ~35 min

Score: 56/100

Custom Code

Conditional Logic

When to Use This Workflow

Real-time Response

React instantly when events happen - new orders, form submissions, or API calls.

Zero delay between trigger and action for time-sensitive workflows.

Time Savings

Replace repetitive manual tasks with reliable automation.

Reclaim hours every week for higher-value work.

Error Reduction

Eliminate human error from routine processes with consistent automation.

Improve accuracy and reliability across your workflows.

workflow.json

{
  "meta": {
    "instanceId": "workflow-46c8ed28",
    "versionId": "1.0.0",
    "createdAt": "2025-09-29T07:08:01.723336",
    "updatedAt": "2025-09-29T07:08:01.723354",
    "owner": "n8n-user",
    "license": "MIT",
    "category": "automation",
    "status": "active",
    "priority": "high",
    "environment": "production"
  },
  "nodes": [
    {
      "id": "b374f136-0050-40ea-b889-03c1e20a161e",
      "name": "If Node",
      "type": "n8n-nodes-base.if",
      "position": [
        1000,
...