(5/5)

Zendesk Workflow

Automated workflow: Zendesk Workflow. This workflow processes data and performs automated tasks.

Integrations Used (3)

Zendesk

Asana

Webhook

Workflow Structure (7 nodes)

100%

Webhook

On new Zendesk ticket

Zendesk

Get ticket

Function

Determine

If Node

Asana

Create comment on existing task

Asana

Create task

Zendesk

Update ticket

Node Types:

default

logic

code

trigger

Requires credentials

Prerequisites

Required Credentials (2)

Asana

Used by: Create task, Create comment on existing task

Docs

Zendesk

Used by: Get ticket, Update ticket

Docs

Complexity

Complex

Advanced features used. Requires n8n experience.

Setup time: ~35 min

Score: 56/100

Custom Code

Conditional Logic

When to Use This Workflow

Real-time Response

React instantly when events happen - new orders, form submissions, or API calls.

Zero delay between trigger and action for time-sensitive workflows.

Time Savings

Replace repetitive manual tasks with reliable automation.

Reclaim hours every week for higher-value work.

Error Reduction

Eliminate human error from routine processes with consistent automation.

Improve accuracy and reliability across your workflows.

workflow.json

{
  "meta": {
    "instanceId": "workflow-dc503ee5",
    "versionId": "1.0.0",
    "createdAt": "2025-09-29T07:08:01.716282",
    "updatedAt": "2025-09-29T07:08:01.716297",
    "owner": "n8n-user",
    "license": "MIT",
    "category": "automation",
    "status": "active",
    "priority": "high",
    "environment": "production"
  },
  "nodes": [
    {
      "id": "1c041974-2a1f-4464-be3e-70b8a700f40d",
      "name": "Get ticket",
      "type": "n8n-nodes-base.zendesk",
      "position": [
        460,
...