(5/5)

If Workflow

Automated workflow: If Workflow. This workflow processes data and performs automated tasks.

Integrations Used (3)

Zendesk

Hubspot

Cron

Workflow Structure (14 nodes)

100%

Cron

Every 5 minutes

Function Item

Get last execution timestamp

Zendesk

Get tickets updated after last execution

Zendesk

Get user data of Ticket requester

Set

Only keep needed data

Merge

Add user data

Ticket Exists

Stop And Error

Error Handler

Hubspot

Update existing ticket

Hubspot

Create or update contact

Zendesk

Update External Id in Zendesk for contact

Hubspot

Create new Ticket

Zendesk

Update Zendesk ticket with External Id

Function Item

Set new last execution timestamp

Node Types:

logic

default

transform

code

trigger

Requires credentials

Prerequisites

Required Credentials (2)

Hubspot

Used by: Update existing ticket, Create new Ticket +1 more

Docs

Zendesk

Used by: Get user data of Ticket requester, Update Zendesk ticket with External Id +2 more

Docs

Complexity

Advanced

Expert level. Custom code, complex logic, many integrations.

Setup time: ~45 min

Score: 65/100

Custom Code

Conditional Logic

4 Integrations

When to Use This Workflow

Scheduled Operations

Run automated tasks at specific times - daily reports, weekly cleanups, monthly backups.

Set it and forget it - reliable automation that runs on your schedule.

Time Savings

Replace repetitive manual tasks with reliable automation.

Reclaim hours every week for higher-value work.

Error Reduction

Eliminate human error from routine processes with consistent automation.

Improve accuracy and reliability across your workflows.

workflow.json

{
  "meta": {
    "instanceId": "workflow-9f80cc3c",
    "versionId": "1.0.0",
    "createdAt": "2025-09-29T07:08:01.730966",
    "updatedAt": "2025-09-29T07:08:01.730987",
    "owner": "n8n-user",
    "license": "MIT",
    "category": "automation",
    "status": "active",
    "priority": "high",
    "environment": "production"
  },
  "nodes": [
    {
      "id": "dcd5f025-9af9-4e3a-96fc-25a33dcc6c00",
      "name": "Ticket Exists",
      "type": "n8n-nodes-base.if",
      "position": [
        900,
...